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Help Resources page
If you are having trouble
with any aspect of this site, please review the following resources.
Finding Products
Ordering Products
Taking the Courses
Being a Group Manager
Frequently Asked Questions
Begin an online live chat to review your problems
Finding Products
1.
Browsing: Courses are organized according to 4 divisions. The contents of each division can be browsed by category.
2.
Search box: Use the ‘Product Search’ feature to find courses by keyword. Enter a word that would be common to a subject matter, such as ‘fire’, and the courses involving fire will be presented to you.
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1. Find the product.
2. Set the quantity to your prefer amount in the right-side column. ‘Quantity’ refers to the number of seats you are ordering to the course which is the number of students you wish to train on each course.
3. Click ‘Add to cart’. Repeat with other products as you choose. You will see a box open to show the products in your cart.
4. Click ‘Proceed to checkout’ when ready.
5. Provide account and payment information as required.
6. Review your order, click ‘Place order’ only once.
7. You will have immediate access to the courses.
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If you have not yet purchased, please take
the demo program to better understand how the courses are presented and navigated.
If you have purchased course access and are having difficulty using the courses,
please review this document.
Click this link to ensure you have the Flash player required to view the courses.
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If
you have not yet purchased and would like to know more about being a Group
Manager, please review this document.
If
you are enrolled as a Group Manager and need help, this document clearly
explains what you need to do.
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Review the FAQ
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If you are a user of eCampus and are having difficulty using the site, please contact our support team for technical issues via telephone or email at:
International +63 920 931 9156
United States 800-946-8584
Phone support is available 24 hours per day, 7 days per week.
Email will be replied to within 24 hours : click here to send an email.
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